Refund policy

Exchange or Return Policy

For exchange of cut flowers Sayeh & Galton should be informed within three days then Sayeh & Galton will exchange cut flowers immediately.

For exchange of green plants or flowering plants the company should be informed within 12 days providing the plant or flowering plant is in the same condition as was purchased.

If Sayeh & Galton finds any problem with the plant they will exchange immediately, if the plant is in bad condition or damaged Sayeh & Galton will not take any responsibility.

Sayeh & Galton does not take any responsibility for damages to furniture, soft furnishings or any fixtures or fittings from purchased flowers, pots or plants. We always recommend our customers put something strong and waterproof underneath any vase or pot to protect furnishings from leakage or scratches (please treat containers as none waterproof because they are all handmade).

Sayeh & Galton do not take any responsibility for any damage once your goods have left the shop.

All deposits for weddings, events and floristry courses are non-refundable even in Covid situation. We can either issue a credit note or we accept the postponed date for an event. Cancellation at a late point will incur charges for flowers order